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Product Discovery

Incredible sales power in one intelligent solution. Search, filters, ranking rules, and analytics work together to make sure customers are never more than a click away from what they are looking for.

How it benefits you

 

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One integration 


tons of ways to maximize conversion

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Fast ROI


thanks to 20-33% more sales

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Less manual effort


better search results
out-of-the-box

What's included in Product Discovery?

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Site search


The fastest, most relevant search results. Error-tolerant and language-independent so you can scale with ease.

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GPT Synonyms


Say goodbye to manual synonym entries and hello to intelligent, relevant suggestions that streamline search optimization.

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Smart suggest


Automatic and intelligent predictive search that leads customers to their desired destination with fewer clicks.

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Ranking rules


Align search results to your business objectives. Customize product placement based on your current priorities.

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Analytics


Quick wins, guaranteed. Quickly identify low hanging fruit or weak points and immediately optimize for maximum conversion.

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A/B testing


Campaigns, ranking, even entire modules: you can put all your sales methods to the test, with simplicity and transparency.

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Filters


Simplify product discovery by only showing the most relevant filters and facets for each query.


What makes us different?


Our search core is based on proprietary algorithms developed in-house and refined by our own R&D department for more than 20 years. It has proven superior against the usual Levenshtein method used by other search solutions in A/B tests. FactFinder delivers faster response times, no matter the amount of data, in any language - all via an intuitive UI built for business users like you.

Case studies
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Make finding complicated product names simple with clever search
Having an intelligent search is very useful. The big advantage is that FactFinder means the site works really easy for people. They know they can trust the site because they can find the right products.
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Gareth Craig
IT & Communications Manager at Conns Cameras
Industry insights
Offering site search is an industry standard, but the way you lay out your search results pages has a significant impact on sales. For example, 60% of US online adults and 57% of UK online adults agree that it’s important for retailers to offer advanced site search features, such as the ability to refine search results by price, brand, style, or other product attribute.
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Must-Have E-Commerce Features
Forrester Research, Inc., February 18th, 2022
Learn More
Report available to Forrester clients or for purchase

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

  • Explore at your own pace

  • How AI-powered product discovery increases conversions

  • How you can save time with smart automations

Riconeady to see FactFinder in action?

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Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

Contact information

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Trusted by 2,000+ online shops worldwide

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Frequently asked questions

How often can product data and individual product attributes, such as inventory levels, be updated?

Product data can be updated either through a full import process, which can be scheduled in as little as 15 minutes, or via a REST API, which allows for incremental product updates, such as inventory levels, in near real-time with a processing time of just a few seconds.

Can FactFinder display inspirational content, like popular search queries, when the empty search bar is clicked?

FactFinder can provide such content via the Suggest API. Elements like popular search terms are available by default for all configured languages. Recently used search terms are typically provided either through the user's browser or the eCommerce platform.

Does FactFinder recognize synonyms and related terms and include them in the search results?

FactFinder offers both automatic and manual creation of synonyms in multiple languages and applies these during search. In addition to synonyms, FactFinder also manages and uses antonyms, as well as a pre-processing stage that allows words or phrases to be adapted before being passed to the search engine, if required.

Can additional filter options be added to the FactFinder filter panel without needing the dev team?

Yes, with FactFinder, users can independently create, manage, and edit filters (or facets) – without any support from the dev team. The facets are accessible through our published API.

Can filter options be arranged so that the most popular filters for each category or search term appear at the top?

FactFinder offers the ability to individually configure and customize filters for different categories.

Is the FactFinder user interface intuitive, allowing for efficient configuration of search, sorting, and filtering?

FactFinder offers a powerful and intuitive user interface developed in close collaboration with our customers. With this interface, you can easily configure search, sorting, filtering, and much more. At its heart is the FactFinder cockpit, which provides a transparent way to analyze and optimize individual search results – including a 'before and after' view for clear comparison.

Can detailed reports be generated on the usage of search and filter functions?

FactFinder Analytics provides various metrics on search terms, their interaction rates, interaction rates for product and merchandising campaigns, as well as information on the most popular filters and filter options.

Is a free demo with my product feed possible?

Yes, we can create a free FactFinder demo with your product data. Please register here: https://www.fact-finder.com/request-demo.html