AI Guided Selling

Instantly generate guided selling campaigns with AI, then enhance them with your expertise for a perfect, personalized shopping experience.

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How it benefits you

Save 80% of time

with instant AI-powered automation

Less bounce, more sales

by guiding shoppers to the right products

Maintain full control

— no chatbot errors or dead-end links

Confidence in professional advice

Guided Selling works like a retail sales associate, only fully automated and digital. Your online shop asks specific questions about the product, tailors the selection to individual needs and helps customers make the perfect purchase decision.

Let AI do the heavy lifting

In seconds, AI generates advisory campaigns based on your product data, saving you 80% of the time normally spent on setup. This automation allows you to quickly scale guided shopping experiences across your entire store, freeing up time to focus on higher-value tasks.

Targeted shopping, not a haystack search

In seconds, your customers can narrow down huge result lists to a small, manageable set of the most relevant options. With Guided Selling, searching for "jackets" would yield products that match gender, activity and expected weather.

More conversions, higher customer retention

Do you sell complex, expensive products where customers need reassurance? Or do you want to boost conversions from generic searches that bring a lot of traffic? Guided Selling turns undecided visitors into satisfied, returning buyers.

What makes us different?

AI Guided Selling creates complete Q&A campaigns tailored to specific search terms in seconds, using your product data. This saves you time on manual setup, while still giving you the flexibility to fine-tune with your own insights – no programming or IT knowledge required. It's a smart, adaptable solution that blends automation with human expertise.

Case studies

We wanted to replicate the consultation that we know from retail for our customers online. We know that we have an incredible number of products in some categories. And I'm sure that advice is particularly useful for beginners and newcomers.

Melanie Giebler

Teamlead Product Management

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Guided selling campaigns work very well – almost always cutting the bounce rate on the corresponding results page. These campaigns are also a great way to show our product expertise online, interact with customers and respond to them even better.

David Büschler

Online Marketing Manager

READ CASE STUDY

Use cases

Effective B2B guidance

B2B shops often have extensive product assortments with countless variants, making it challenging even for professional buyers to choose the best options. Guided Selling offers clear direction and reduces support requests to your customer service team.

Optimize high-bounce searches

Generic search queries like “shoes” in a fashion shop or “phone” in an electronics shop often yield overwhelming results. While filters help narrow down choices, they require precise purchase ideas. Targeted online advice boosts your conversion rate by guiding customers through their initial search.

Selling complex products made easy

For high-priced, complex products like grills, laminate flooring or TVs, Guided Selling is essential. It enables customers to make better decisions faster, boosting satisfaction and reducing return rates.

Ready to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

Increase conversions with AI-powered product discovery
Implement and maintain with speed and ease
Drive efficiencies through AI-powered automations

Or just give us a call at:
+49 7231 12597 600

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