Made for
B2B eCommerce

Turn complex catalogs, custom pricing and long buying cycles into smooth, conversion-driven experiences.

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Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

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How AI-powered product discovery increases conversions

How you can save time with smart automations

Common use cases

Find anything, any way

Let buyers search however they prefer, whether by SKU, exact term or with conversational queries with product discovery that understand B2B intent.

Personalize for every user and account

Automatically tailor search results, prices, merchandising and product information to company rules and contract terms.

Predict and prompt reorders

Automatically remind buyers when it’s time to replenish, helping them stay stocked and avoid disruptions in their operations.

What makes us different?

a cartoon of a unicorn Built for B2B from day one
B2B isn’t an afterthought for us. Our platform is designed for complex professional buying, not retrofitted to it.

One integration, many solutions
Solve multiple B2B challenges with a unified suite, from geolocation and customer-specific pricing to predictive reordering and guided selling.

a logo with a blue background Al you can trust
Purpose-built for B2B eCommerce use cases. Transparent, explainable and always under your control - no black box here.

Core capabilities

Everything from SKU search to contract pricing and repeat orders. With intelligent automation, deep industry expertise and modules that work together out of the box, we help you simplify buying, boost loyalty and scale without compromise.

Search
Customer-Specific Information
Geo
Predictive Basket
Recommendations
Channel management

The backbone of B2B product discovery. From exact part numbers to vague or conversational queries, FactFinder combines exact, fuzzy and vector search to deliver fast, accurate results, no matter how your buyers search.

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Customer-Specific Information

Show every B2B buyer bespoke content, terms and offers. From product info, pricing and availability to advertising texts and custom data fields, everything adapts in real time to match their specific account.

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Geo

Show location-specific availability, information and pricing, so buyers see what’s in stock nearby and can order online, pick up locally or route to the right distribution center.

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Predictive Basket

Support buyers with AI-driven reorder suggestions. By analyzing purchasing patterns and frequency, it flags overlooked essentials and speeds up the buying process by up to 66%.

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Recommendations

Boost order value and buyer confidence with smart recommendations. Suggest relevant add-ons, accessories or repeat buys tailored to each account’s needs and purchase history.

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Channel management

Manage multiple B2B storefronts or portals with ease. Apply changes globally via parent channels or fine-tune details for individual child channels, saving time while staying relevant to every market, brand and customer group.

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What our customers say

Samantha Lynch,
Digital Product Owner

“With FactFinder, we feel supported - it feels more like a partnership than what we‘ve experienced with other providers.”

Jonathan Broadhurst,
eCommerce Executive

“80% of the work is done immediately after installation.”

Katja Sallie,
eCommerce Product Owner

“With the multi-channel configuration of FactFinder, we have a feature that is really worth its weight in gold.”

Trusted by 2,000+ online shops worldwide

Ready to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

Increase conversions with AI-powered product discovery
Implement and maintain with speed and ease
Drive efficiencies through AI-powered automations

Or just give us a call at:
+49 7231 12597 600

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Frequently asked questions

Can FactFinder handle complex B2B entitlement policies?

Yes, FactFinder supports a wide range of B2B entitlements, including account-specific pricing, product visibility and availability rules. Buyers only see the products, prices and terms relevant to their contract or segment. Explore our Customer-Specific Info module to learn more.

How does FactFinder integrate with our existing ERP, PIM or eCommerce platform?

FactFinder is built to integrate seamlessly with your existing systems, including ERP, PIM and shop platforms like SAP Commerce, OXID, Shopware, Magento and more. Our robust APIs and experience with complex B2B architectures ensure fast, low-risk implementation. Learn more about our integration methods here.

Can we manage multiple storefronts or customer groups centrally?

Yes, with our parent/child channel structure, you can manage multiple storefronts, regions or customer groups from one interface. Apply changes globally, or tailor configurations only to specific channels, saving time while staying relevant to each audience.

What kind of support and onboarding do you provide for B2B businesses?

We offer expert onboarding, dedicated technical consulting and ongoing support tailored to B2B complexity. From integration to strategy, our team helps you get up and running quickly and continuously optimize your buying experience for long-term growth.

Made for
B2B eCommerce

Turn complex catalogs, custom pricing and long buying cycles into smooth, conversion-driven experiences.

Interactive demo video