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B2B eCommerce

83% of buyers want to do their business digitally – are you ready?

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Digital is defining the present
and future of B2B

A Gartner survey reveals a telling trend: 83% of B2B buyers prefer digital channels for order placement. Looking ahead to 2025, the same survey forecasts that 80% of B2B sales interactions will be digital. Yet, a challenge persists – 61% of sellers report losing sales due to inadequate site search. That’s where FactFinder comes in.

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Use cases


How to improve your customer experience

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Customer stories


Personal stories from leading shops

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FAQs


The most common Q&As

AI-powered search that truly understands buyer needs


Our AI-driven search engine revolutionizes the B2B eCommerce experience, where 88% of buyers deem search functionality crucial. It excels in comprehending both precise SKU numbers and complex search terms with equal finesse. This dual capability sets it apart, ensuring every search, whether it's a direct SKU match or a nuanced query, yields relevant and accurate results. It also makes large and complex B2B assortments easily searchable, delivering fast results every time.

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Tailor-made pricing and info for every client


Our platform brings the personalized dynamics of B2B selling online. It offers real-time adaptation of pricing and availability for distinct user segments or clients, seamlessly integrating this adaptability with advanced filters in search and navigation. This approach not only accommodates complex pricing and discounts but also ensures a streamlined and customized shopping experience for every B2B client.

Enabling seamless repeat purchases


Efficiency is key in B2B, where procurement overshadows emotional buying. Our Predictive Basket feature sharpens this efficiency by accurately forecasting clients' future needs based on their purchase history. This accelerates the purchasing process by 66% while increasing the size of the average shopping basket.

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Learn how leading retailers use FactFinder

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  • Case Study
  • B2B
Mayflex: Digital transformation in B2B
Mayflex placed their trust in FactFinder to digitally transform their business and create a seamless experience across customer touchpoints - whether customers make first contact online or offline. Mayflex is continuously expanding operations, and FactFinder is there to support them every step of the way in providing the best online experience.
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  • Case Study
  • B2B
Cooksongold increases online shop conversion rates by 26%
Learn how the UK‘s largest one-stop shop for quality precious metals and jewelry-making supplies maximizes international online sales through optimized search and targeted product merchandising with FactFinder.
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  • Case Study
  • B2B
Berner’s 20% search spike with FactFinder
Berner Group’s previous open-source search solution was insufficient in meeting the demands for a fast and accurate search function, crucial for enhancing the digital purchase process and maintaining the brand’s strong image. Dive in and discover how FactFinder's solution remedied this issue and more.

Explore Customer Stories

Riconeady to see FactFinder in action?

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Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Trusted by 2,000+ online shops worldwide

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  • Logo von Elkjop, einem Einzelhändler für Elektronik und Haushaltsgeräte.
  • Logo von klickparts, einer Plattform für E-Commerce-Lösungen von FactFinder.
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  • Logo der Firma KOKX, die Lösungen für Online-Shops anbietet.
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  • Logo der REISSER GRUPPE, unterstützt von FactFinder für innovative Lösungen im Online-Handel.

Frequently asked questions

What does FactFinder cost?

Our pricing is based on the modules you activate, your monthly searches and the channels you need. To get the most accurate estimate, fill out the form on our pricing page, or contact us for a personalized consultation.

How can FactFinder be integrated into my online store?

FactFinder offers three integration options to fit your needs: API integration for full control with JSON data responses, WebComponents for seamless UI integration with automatic result rendering, and connector integrations for simplified data export and front-end implementation. Each method ensures a smooth setup. Visit our integration page to find the best fit for your store.

What else does FactFinder offer that can benefit my business?

FactFinder enhances your eCommerce platform with AI-driven personalization, advanced site search, intuitive navigation, dynamic merchandising and more. See how it works — schedule a demo to explore the platform in action.