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Made for
B2B eCommerce

Turn complex catalogs, custom pricing and long buying cycles into smooth, conversion-driven experiences.

Berner Logo
Logo von HERMA, einem Unternehmen für Etikettenlösungen, präsentiert auf der Webseite von FactFinder.
Logo von Office Depot, einem Anbieter von Bürobedarf und Dienstleistungen für Unternehmen und Privatkunden.
Logo von KAISER+KRAFT auf gelbem Hintergrund, symbolisiert Lösungen für Industriebedarf und Online-Shopping.
Logo der REISSER GRUPPE, unterstützt von FactFinder für innovative Lösungen im Online-Handel.
Logo von klickparts, einer Plattform für E-Commerce-Lösungen von FactFinder.

FactFinder Experience

Your buyers deserve the best customer journey. Discover FactFinder without a sales call:

  • Get to know FactFinder at your own pace

  • Turn visitors into loyal customers

  • Save time and resources and increase your sales

Try it now

Common use cases

Use Case

Find anything, any way

Let buyers search however they prefer, whether by SKU, exact term or with conversational queries with product discovery that understand B2B intent.

Use Case

Personalize for every user and account

Automatically tailor search results, prices, merchandising and product information to company rules and contract terms.​​

Use Case

Predict and prompt reorders

Automatically remind buyers when it’s time to replenish, helping them stay stocked and avoid disruptions in their operations.​​

What makes us different?

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Built for B2B from day one


B2B isn’t an afterthought for us. Our platform is designed for complex professional buying, not retrofitted to it.

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One integration, many solutions


Solve multiple B2B challenges with a unified suite, from geolocation and customer-specific pricing to predictive reordering and guided selling.

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Al you can trust


Purpose-built for B2B eCommerce use cases. Transparent, explainable and always under your control - no black box here.

Core capabilities

Everything from SKU search to contract pricing and repeat orders. With intelligent automation, deep industry expertise and modules that work together out of the box, we help you simplify buying, boost loyalty and scale without compromise.

Customer-Specific Information
Show every B2B buyer bespoke content, terms and offers. From product info, pricing and availability to advertising texts and custom data fields, everything adapts in real time to match their specific account.
Customer-Specific Information
Geo
Show location-specific availability, information and pricing, so buyers see what’s in stock nearby and can order online, pick up locally or route to the right distribution center.
Geo
Predictive Basket
Support buyers with AI-driven reorder suggestions. By analyzing purchasing patterns and frequency, it flags overlooked essentials and speeds up the buying process by up to 66%.
Predictive Basket
Recommendations
Boost order value and buyer confidence with smart recommendations. Suggest relevant add-ons, accessories or repeat buys tailored to each account’s needs and purchase history.
Recommendations
Channel management
Manage multiple B2B storefronts or portals with ease. Apply changes globally via parent channels or fine-tune details for individual child channels, saving time while staying relevant to every market, brand and customer group.
Channel management

What our customers say

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  • B2B
  • Electronics
Mayflex: Digital transformation in B2B
“With FactFinder, we feel supported - it feels more like a partnership than what we‘ve experienced with other providers.” - Samantha Lynch, Digital Product Owner
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  • B2B
  • Jewelry
Cooksongold increases online shop conversion rates by 26%
“80% of the work is done immediately after installation.” - Jonathan Broadhurst, eCommerce Executive
12_case_studie_berner_library.webp


  • B2B
  • Parts
Berner’s 20% search spike with FactFinder
“With the multi-channel configuration of FactFinder, we have a feature that is really worth its weight in gold.” - Katja Sallie, eCommerce Product Owner

Trusted by 2,000+ online shops worldwide

  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce.
  • Logo von Elkjop, einem Einzelhändler für Elektronik und Haushaltsgeräte.
  • logo, company name
  • logo
  • a blue and white logo
  • logo
  • logo
  • Logo der REISSER GRUPPE, unterstützt von FactFinder für innovative Lösungen im Online-Handel.

Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

Contact information

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Customer-Specific Information


Display personalized pricing and information for every customer.

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Predictive Basket


Timely product recommendations based on individual buying behaviors.

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Integration


Explore flexible integration options for every store setup.

Frequently asked questions

Can FactFinder handle complex B2B entitlement policies?

Yes, FactFinder supports a wide range of B2B entitlements, including account-specific pricing, product visibility and availability rules. Buyers only see the products, prices and terms relevant to their contract or segment. Explore our Customer-Specific Info module to learn more.

How does FactFinder integrate with our existing ERP, PIM or eCommerce platform?

FactFinder is built to integrate seamlessly with your existing systems, including ERP, PIM and shop platforms like SAP Commerce, OXID, Shopware, Magento and more. Our robust APIs and experience with complex B2B architectures ensure fast, low-risk implementation. Learn more about our integration methods here.

Can we manage multiple storefronts or customer groups centrally?

Yes, with our parent/child channel structure, you can manage multiple storefronts, regions or customer groups from one interface. Apply changes globally, or tailor configurations only to specific channels, saving time while staying relevant to each audience.

What kind of support and onboarding do you provide for B2B businesses?

We offer expert onboarding, dedicated technical consulting and ongoing support tailored to B2B complexity. From integration to strategy, our team helps you get up and running quickly and continuously optimize your buying experience for long-term growth.