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Customer-specific pricing and info

Show every customer the right price at the right time with dynamic, personalized pricing and discounts.

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How it benefits you

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Save time and money

Easily set up complex pricing and targeting tactics. No coding needed.

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Increase conversions

Boost sales by showing personalized product info and prices in the search.

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Happier customers

Customers always see the right info with instant stock and price updates.

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

Explore at your own pace

How AI-powered product discovery increases conversions

How you can save time with smart automations

Common use cases

Use Case

Get a competitive edge in B2B eCommerce

Deliver unmatched convenience and flexibility for every customer. Display personalized search results, pricing tiers and buying options, like with and without VAT, in real time.

Use Case

Improve ROI with dynamic, targeted content

Customize text and visuals for each audience group. Win budget-conscious buyers with discounts. Or help new visitors with handy guide content. You create. We enable.​​

Use Case

Reward customers and raise CLV

Reward your loyal and high-value customers with exclusive offers on products or whole categories. Enrich their experience with gamification and send texts to keep them coming back.​​

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What makes us different?

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No slow queries to ERP or PIM. FactFinder shows purchase-relevant info in the search, navigation and filters to deliver a superior buying experience.

graphical user interfaceReal-time transparency
Whether your product range is four or eight digits, thanks to ultra-fast imports, all your changes are reflected directly in the shop.

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Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

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What our customers say

Detailreiche Darstellung von Lagern und Metallteilen auf lila Hintergrund mit REIFF-Logo.

Lina-Marie Flores,
eCommerce Manager
"What impresses me about FactFinder is the comprehensiveness of the solution. I can use it to implement everything myself and track the effect of my optimizations with the analysis tools."
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FactFinder's successful case study featuring Kastner library's digital transformation.

Maximilian Reiter,
eCommerce Consultant
"I believe that the future lies in artificial intelligence. That is why I am very happy that we have a partner in FactFinder, where experts who have been involved with this for a long time are based, and from whom we can learn well."
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Radfahrer auf der Straße mit fitstore24.com Logo im Hintergrund, symbolisiert Sport und Outdoor-Aktivitäten.

Mario Zanier,
CTO
"FactFinder has relieved the load on our servers noticeably. The shop pages now build up faster, so usability and the customer experience have also been improved."
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Trusted by 2,000+ online shops worldwide

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Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Tailored results that match real-time search intent, even for new customers.​

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Dynamic, relevant recommendations that keep customers adding to their cart and boost AOV.

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B2B eCommerce

Support complex catalogs, contract-based pricing and fast, accurate SKU search.

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Frequently asked questions

How do I set up Customer-Specific Information?

You’ll need a login area in your shop and a table where each product has a row with Customer-Specific Information fields. These fields should include the customer ID and their personalized price. You can import the table into FactFinder as a CSV file or transfer the data via our REST API. Check out our integration options or get in touch for a demo.

What should I keep in mind during setup?

You can define which fields should include customer-specific info in FactFinder’s field configuration. Just start the next import and the system will know exactly which product details to show to which customer. With fast indexing, stock and price updates can be reflected in near real time. If you need any help, please feel free to contact our service desk.

What if I only want to show personalized prices to some of my customers?

No problem at all. FactFinder only shows personalized prices for the customers and contacts you select. All other visitors will just see the standard price in your product data.

What else does FactFinder offer?

FactFinder offers AI-powered search and product discovery, real time 1:1 personalization (also known as 1 to 1 personalization), intuitive navigation, dynamic merchandising and our trademarked Predictive Basket. That's just to name a few of our modules. Watch this interactive demo to learn more or request a demo from one of our product experts.