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Built for food & beverage

Show customers exactly what they need, plus everything that goes with it. More revenue, less effort.

Logo von Netto, einem Discounter, das Produkte und Dienstleistungen für Online-Shops anbietet, unterstützt von FactFinder.
Logo der Kastner Gruppe, Partner von FactFinder für innovative Lösungen im Online-Shop-Bereich.
Logo von SPAR, einem Einzelhändler, das für Online-Shop-Lösungen von FactFinder relevant ist.
Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce-Optimierung.
Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce-Optimierung.
Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce-Optimierung.

FactFinder Experience

Your buyers deserve the best customer journey. Discover FactFinder without a sales call:

  • Get to know FactFinder at your own pace

  • Turn visitors into loyal customers

  • Save time and resources and increase your sales

Try it now

Common use cases

Use Case

Weekly shop in minutes instead of hours

Speed up conversions with a personal shopping list for each buyer. Show their top picks instantly, recommend the perfect food pairings and keep them coming back for more.

Use Case

Eliminate zero results with zero manual effort

Crash diet for the zero-results page: customers immediately find the right thing, even with typos (“zucini”), multi-word searches (“vegan yogurt 1.8”), or colloquial terms (“sparkling water”).​​

Use Case

Tap into your local revenue potential

Use Geo to show customers what’s available and what’s on offer in their nearest stores. Tailor pricing, campaigns and delivery to location and optimize your omnichannel strategy.​​

What makes us different?

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One integration, many solutions


Meets all the core needs of grocery in one go, from spot-on search to agile merchandising and personalized, omnichannel customer journeys.

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Top performance for FMCG


Dynamic product range? Broad selection? Perfect! Fast indexing and response times ensure customers always see the most up-to-date info.

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Al you can trust


Purpose-built for B2B eCommerce use cases. Transparent, explainable and always under your control - no black box here.

Core capabilities

Customers have unique requirements when ordering groceries online. We help you exceed them all with AI-powered product discovery. Backed by 20+ years of eCommerce expertise, we have hands-on experience working with chains like Lidl, Spar, Globus and more.

Search and Product Discovery

Grocery shopping starts at the search bar. It pays to have an engine that gets it right every time. FactFinder combines exact, fuzzy and vector search for relevant results in the blink of an eye, whether they type in “Whiskas Mixed Menu x 12”, “frozen veg” or “gluten free ready meal”.

Search and Product Discovery
Predictive Basket

Let returning customers fill their carts with one click instead of searching for everything individually. Our trademark Predictive Basket makes reordering easy by showing AI suggestions based on which foods each shopper likes, how often they buy them and what’s in season.

Predictive Basket
Personalization

Everyone shops differently. With 1:1 personalization, your store keeps up automatically. The AI learns from real-time interactions to deliver truly individualized experiences. Everything from search results to recommendations matches their unique needs, whether that’s plant-based, low fat or under $5.

Personalization
Recommendations

Increase AOV and customer loyalty with smart recommendations based on purchase history and current search intent. Show matching spices, sauces or high-margin alternatives tailored to the shopper’s order patterns and preferences. And tweak easily at any time to sync with your goals.

Recommendations
Geo

Bridge the gap between online and in-store shopping. Help customers find fresh produce available nearby and unlock local sales. Our Geo module turns your grocery business into a seamless omnichannel experience that connects shoppers with products close to them.

Geo
Merchandising

Reach your revenue goals faster. Serve new food trends automatically, before your competitors. Create shopping guides in seconds and highlight current offers, promos and seasonal lines with a few clicks. The interface is built for speed. No coding required.

Merchandising

What our customers say

FactFinder's successful case study featuring Kastner library's digital transformation.


  • B2B
  • Food & beverage
Kastner boosts basket sizes by 2.3 products
"It has developed fantastically, and people have gotten used to it. Our customers trust the Predictive Basket more than their own order history." - Maximilian Reiter, eCommerce Consultant
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  • B2C
  • Food & beverage
Globus Markthallen raises ROPO with localized product discovery
“We were able to bring our entire product catalog to all customer-facing platforms with minimal effort while offering a high-quality search experience. The versatility makes FactFinder a truly valuable tool for us.” - Andreas Karmann, Product Owner Product Catalog
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  • B2C
  • Food & beverage
Huge savings and happier customers at Flaschenpost
“It’s a noticeable difference. You find the products you need at the top of the results. I’m always impressed by how quickly the FactFinder API delivers product results. It only takes a few milliseconds, and that’s exactly how you want it.” - Aron Spohr, CTO

Trusted by 2,000+ online shops worldwide

  • Logo von Netto, einem Discounter, das Produkte und Dienstleistungen für Online-Shops anbietet, unterstützt von FactFinder.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce-Optimierung.
  • logo, icon
  • Logo von SPAR, einem Einzelhandelsunternehmen, auf der FactFinder-Website für Online-Shop-Lösungen.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops, mit Sonne und Wasserhintergrund.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce.
  • Logo von GEFRO, einem Anbieter von Lebensmitteln und Gewürzen, auf rotem Hintergrund.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce-Optimierung.
  • Logo von OBI, einem Anbieter für Baumarktprodukte und Dienstleistungen.
  • a red and white sign

Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

Contact information

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Product Discovery


AI-enhanced search and product discovery that helps people find the right products faster.

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Predictive Basket


Timely product recommendations based on individual buying behaviors.

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Integration


Explore flexible integration options for every store setup.

Frequently asked questions

What does FactFinder cost?

Our pricing is based on the modules you activate, your monthly searches and the channels you need. To get the most accurate estimate, fill out the form on our pricing page, or contact us for a personalized consultation.

How can FactFinder be inegrated into my online shop?

You can choose from three easy integration options:

  • API for full control and custom setup
  • WebComponents for quick UI integration with built-in result display
  • Connectors for fast data export and front-end setup

Each option fits different needs, so you can pick what works best for your shop. Visit our integration page to learn more.

What’s the difference between the Predictive Basket and standard personalized recommendations?

While our real-time personalized recommendations also use AI, the Predictive Basket accounts for timing, like individual buying cycles and broader seasonal demand. It knows when to suggest barbecue charcoal, and when it’s time for a customer’s favorite winter soup.

Another key difference is that our personalized recommendations kick in for new visitors, while the Predictive Basket works from the second session onwards. For the best customer experience, it’s best to install recommendations, personalization and Predictive Basket. They all work together to deliver the right recommendations to the right customer at the right time.