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Better search and product discovery

Help every customer find the right product faster and turn more searches into sales. ​

How it benefits you

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More conversions


Relevant, AI-powered results that boost sales and reduce bounce

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Less manual work


Smart automation with full control when you need it

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Happier customers


Faster finds and smoother journeys that drive loyalty

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

Explore at your own pace

How AI-powered product discovery increases conversions

How you can save time with smart automations

Common use cases

Use Case

Eliminate zero results

Zero results mean zero revenue. FactFinder catches misspellings, synonyms and incomplete queries so your customers always find something relevant.

Use Case

Find anything, any way

Whether it's a keyword, part number, question or vague phrase, FactFinder understands how people search and delivers the right products, content or answers.​​

Use Case

Align results with your business goals

Control what ranks highest. Promote high-margin products, clear out stock or prioritize specific brands — all without sacrificing relevance.​​

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What makes us different?

a circular object with a word on it Proven tech, built in-house
Proprietary algorithms refined over 20 years, consistently outperforming standard methods in A/B tests.

Custom fit
Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

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Purpose-built for eCommerce use cases. Transparent, explainable and always under your control - no black box here.

Core capabilities

Our Product Discovery module powers the entire buying journey, helping you convert more, bounce less and keep customers coming back. With built-in, explainable AI and 20+ years of expertise, better search and discovery come standard.

Ranking rules

Control which products appear first with flexible boost & bury rules that align search results with your business goals. Promote high-margin items, prioritize specific brands or downrank sold-out products, all while keeping results relevant to your customers.

Ranking rules
GPT Synonyms Automation

Harness the power of large language models (LLMs) to generate high-quality synonym rules in bulk. GPT Synonyms Automation suggests relevant terms based on your catalog, helping you reduce zero results, improve findability and save hours of manual work — all with just a few clicks.

GPT Synonyms Automation
A/B testing & analytics

Test and compare different strategies to see what truly drives results. With built-in A/B testing and analytics, you can optimize product discovery based on real customer behavior, not guesswork. Confidently roll out changes that boost conversions, reduce bounce and support your business goals.

A/B testing & analytics

What our customers say

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Uli Peter,
Senior Experience Manager
"FactFinder's flexibility and intuitive backend are crucial for us, allowing us to quickly respond to changes, continuously improve our platforms and save costs."
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Katja Sallie,
eCommerce Product Owner
"We have taken a big step forward in terms of the quality of search results. Our analyses show that significantly fewer zero results pages appear."
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Gareth Craig,
IT & Communications Manager
"Having an intelligent search is very useful. The big advantage is that the site works really easy for people. They know they can trust the site because they can find the right products."

Trusted by 2,000+ online shops worldwide

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logo, company name
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Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Frequently asked questions

What is product discovery in eCommerce?​

Product discovery in eCommerce is the process where online shoppers find, compare and choose products to purchase in an online shop. It goes far beyond search. Discover the impact of product discovery on the customer journey.​

What is the difference between keyword search and vector search?

Vector search understands natural, conversational queries, like "cheap gift for mom" or "cute baby things" and matches intent with relevant products, even without keyword matches. It helps avoid zero results, reduces frustration, and drives sales.

​ How does FactFinder improve eCommerce search performance?

FactFinder delivers faster, more relevant results by combining proven, proprietary search algorithms with AI that understands intent — helping customers find what they need quicker and boosting conversions in both B2B and B2C. Try out our revenue calculator to see how FactFinder can help increase your bottom line.

Is FactFinder suitable for product discovery in B2B eCommerce?

Yes, FactFinder is built to handle the complexity of B2B eCommerce product discovery, from large catalogs and technical searches to customer-specific pricing, all while delivering fast, accurate results tailored to each buyer. Discover our B2B-specific capabilities.

How is FactFinder implemented?

FactFinder supports many integration methods, making it easy to find one that matches the needs of your online store. Explore our integration types.