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Everything you need for a successful partnership with FactFinder – all in one place.
Looking for something that’s not here? We’re just a call or message away.

Overview

Company profile


FactFinder empowers eCommerce businesses to achieve more – driving higher conversion rates, revenue and customer loyalty through AI-powered product discovery and search. Trusted by more than 2,000 B2B and B2C online shops worldwide, we help millions of shoppers quickly find the most relevant products every day.

With transparent AI and the ability to fine-tune product positioning across search, recommendations, merchandising and more, business users have the control they need to optimize results and create personalized experiences that meet both consumer and business needs.

Backed by a committed and responsive local team, FactFinder delivers flexible, customized solutions to tackle today’s challenges and prepare for tomorrow’s growth. With offices across Europe, we are dedicated to your success.

Frau nutzt Smartphone inmitten von Grafiken und Symbolen für FactFinder-Lösungen für Online-Shops.
Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops, in modernem Design und Farben.

Social media


Let's connect! You can find us on:

Linkedln (@FactFinder)
Youtube (@Fact-finderDe)

We regularly share updates on AI, eCommerce and personalization — and we’re always happy to share exciting news from our partners.

Verschiedene digitale Inhalte von FactFinder, einem führenden Anbieter von eCommerce-Lösungen für Online-Shops.

Explore our products

Product Discovery
Incredible sales power in one intelligent solution. Search, filters, ranking rules and analytics work together to make sure customers are never more than a click away from what they are looking for.
Product Discovery
Personalization
Exceed all expectations with highly dynamic, real-time content that's tailored to each customer. Harness the power of AI-powered 1:1 personalization to delight online shoppers and drive sales.
Personalization
Recommendations
Maximize upselling and cross-selling with personalized and automatic 1:1 product recommendations. The AI analyzes clicks, shopping carts, past purchases, and data on combined sales to generate specific recommendations that adjust in real time to each individual customer.
Recommendations
Geo
Bridge the gap between online and physical, connect shoppers to nearby products and unlock your local power. The Geo module transforms your multichannel business into a seamless omnichannel experience.
Geo
Customer-Specific Info
Display dynamic, personalized pricing and discounts to deliver the right price at the right time for every customer. Make inventory and price changes in real time.
Customer-Specific Info
Predictive Basket
Anticipate customer needs and increase your AOV - automatically. This AI-powered solution accurately predicts which products are most likely to be purchased again in any given session after a customer's second visit.
Predictive Basket

B2C, B2B, B2Everyone


FactFinder helps businesses in any industry achieve their eCommerce goals. When search, navigation and merchandising are powered by personalized data, shopping experiences improve — and so do results. Today’s business buyers are digital natives. They prefer to order online and expect the same experience they know from personal shopping. FactFinder enables B2B retailers to offer fast, intuitive product discovery. High automation levels allow even small eCommerce teams to deliver strong results across multiple countries.

Learn how leading retailers use FactFinder

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  • Case Study
  • B2C
Popken Fashion Group switches 12 online shops to FactFinder
The Popken Fashion Group sells the fashion range of its four own brands in hundreds of physical stores internationally and increasingly via the Internet. Learn how FactFinder has been providing the group’s 12 online shops with better search results and a drastic reduction in indexing time.
Verschiedene Tablettenblister auf einem blauen Hintergrund, mit dem Logo von De Online Drogist.nl.


  • Case Study
  • B2C
Conversation rate boosted by 12% with FactFinder's search
Having grown out of their own search engine due to their ever-expanding number of products, as well as the increased expectations on speed and product discovery, DeOnlineDrogist required a sophisticated solution capable of solving this multi-faceted challenge.
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  • Case Study
  • B2C
Conversion rates rise and bounce rates drop for DIY giant
Since going live with FactFinder, Globus Baumarkt sees +20% conversion via search and 50% reduced bounce via Guided Selling campaigns. "We're surprised at how quickly the switch has been reflected in our sales figures," remarks David Büschler, Online Marketing Manager at Globus Baumarkt.

Trusted by 2,000+ online shops worldwide

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  • Logo von SPAR, einem Einzelhandelsunternehmen, auf der FactFinder-Website für Online-Shop-Lösungen.
  • Logo von OBI, einem Anbieter für Baumarktprodukte und Dienstleistungen.
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  • Logo von FactFinder, Anbieter für innovative Lösungen im Bereich Online-Shops und E-Commerce.
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  • Logo von Elkjop, einem Einzelhändler für Elektronik und Haushaltsgeräte.
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Questions or missing materials?


Reach out to your partner manager or email us at:

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.