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Made for beauty

Craft high-converting beauty moments with 1:1 personalization, immersive merchandising and AI advisors.

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Your shoppers deserve the best customer journey. Discover FactFinder without a sales call:

  • Get to know FactFinder at your own pace

  • Turn visitors into loyal customers

  • Save time and resources and increase your sales

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Common use cases

Use Case

Spotlight trending items automatically

Whether it’s a TikTok skincare ritual or a viral mascara, Pulse detects and acts on trends early, highlighting your hottest items at just the right time with no manual effort.

Use Case

Bring the beauty counter experience online

Bring joy to tricky purchase decisions and boost sales. From frizz control to flare-up relief, AI advisors guide shoppers to the right picks through easy Q&As. Automatic and code-free.

Use Case

Personalize the entire buying journey

Skincare for their routine. Makeup in their tone. Wellness picks that fit their lifestyle. Real-time 1:1 personalization for every shopper, every time, from the first visit.

What makes us different?

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Fast-learning AI

Our AI learns faster with less data, personalizes the whole experience even for new visitors and highlights new or niche items other engines ignore.

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Automation and easy control

Built for eCommerce, our intuitive UI lets you easily control campaigns and rules while reaping the rewards of AI automation and trend detection.

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Custom-fit

Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

Core capabilities

Like an in-store beauty counter that knows you, our personalized product discovery, conversational search and curated recommendations help customers buy with confidence and keep them coming back for more.

Search and Product Discovery

Beauty searches range from precise, like “Barry M Gelly Nail Paint 35 Cotton” to need-based, including "Shampoo for curly hair” and conversational, such as “what’s the best cream for spots”. Our search is ready for anything. Even typos, misspellings and multilingual queries – FactFinder gets it right every time. No more zero results.

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Search and Product Discovery
Personalization

Personalize each customer’s experience from the first visit. Our AI learns from live interactions to match their search intent and preferences. From prioritizing their favorite brands and makeup shades to highlighting cruelty-free picks and filtering out allergens, your shop is a personal stylist. Automatic, scalable and privacy friendly.

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Personalization
Recommendations

With dynamic recommendations that feel personal, shoppers find more items they love and new favorites they never knew they needed. Their go-to eyeliner. The new lip gloss that matches the nail polish in their cart. And the ideal bronzer for summer. These strategic upsells and cross-sells build full beauty routines and maximize AOV.

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Recommendations
Merchandising

Make beauty shopping more exciting with smart merchandising that immerses shoppers the moment they land on your site. Vibrant landing pages, AI advisors and content-rich search results that show everything from makeup tutorials to viral new face masks and “find your foundation shade” quizzes. All quick, easy and code-free.

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Merchandising
Multi-channel management

Speed is everything in the fast-moving beauty industry. Save thousands in time and effort by managing all your storefronts in one place. Jump into the parent channel to roll out global product launches, filter optimizations and ranking rules in just a few clicks. Or easily adapt child channels to match each market, brand and season.

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Multi-channel management
Predictive Basket

Remind customers to top up their regular cosmetics and self-care items before they run out and boost basket size by 2.3 products. The Predictive Basket learns shoppers’ buying habits, predicts when they’ll run low and provides tailored lists and timely nudges to reorder.

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Predictive Basket

What our customers say

Teaser image for the cosnova case study

  • B2C
  • Beauty
Cosnova drives product discovery in 90 markets
"FactFinder offers us a complete package that creates synergies and saves costs. Its flexibility and intuitive backend are crucial for us, allowing us to quickly respond to changes and continuously improve our platforms.” - Uli Peter, Senior Experience Manager
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Verschiedene Tablettenblister auf einem blauen Hintergrund, mit dem Logo von De Online Drogist.nl.

  • B2C
  • Online pharmacy
Conversation rate increases by 12% after upgrading search
“It’s great to see the actual business results that we have been able to achieve with FactFinder’s intelligent search solution.” - Joachim de Boer, Co-founder
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Laptop auf einem Tisch im Freien, umgeben von Pflanzen und einem Kissen, mit dem Logo von JULA.

  • B2C
  • Home & garden
Retail giant Jula boosts conversions by 30%
“The collaboration with FactFinder has been going very smoothly. They are quick to support us, and they have been very accommodating in how our implementation works by creating tailored solutions to meet our customers’ needs.”- Micke Fröling Head of Business Development and Consulting Experience at Knowit
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Trusted by 2,000+ online shops worldwide

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  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce.

Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Personalization

Tailored experiences that match real-time search intent, even for new customers.

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Recommendations

Inspire customers with tailored recommendations that lift AOV with less work.

Learn more
graphical user interface

Merchandising

From AI advisors and trend detection to content-rich search and SEA, bring shopping journeys to life and boost sales fast.

Learn more

Frequently asked questions

What does FactFinder cost?

FactFinder uses a clear and flexible pricing model. Costs depend on three things:

This way, you get full control over your investment and only pay for what adds value to your business. Get in touch for a free demo and a quote.

How can FactFinder be integrated into my online shop?

You can choose from three easy integration options:

  • API for full control and custom setup
  • WebComponents for quick UI integration with built-in result display
  • Connectors for fast data export and front-end setup

Each option fits different needs, so you can pick what works best for your shop. Visit our integration page to learn more.

What support does FactFinder offer?

We understand that every eCommerce business has a different set up, so we tailor the solution to your needs. Each customer has a dedicated Customer Success Manager to help you get the most out of the platform. You’ll also have access to a library of training materials, plus hands-on support with active business monitoring, one-to-one guidance and quarterly business reviews.