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Made for consumer electronics

Transform tech shopping with AI-powered search, 1:1 personalized recommendations and high-impact merchandising.

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Your shoppers deserve the best customer journey. Discover FactFinder without a sales call:

  • Get to know FactFinder at your own pace

  • Turn visitors into loyal customers

  • Save time and resources and increase your sales

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Common use cases

Use Case

Simplify tricky tech decisions

AI advisors help tech shoppers buy faster and smarter with simple Q&As, like how much memory or battery life they need on their phone. Smoother CX, more sales and 80% less work.

Use Case

Get more ROI from your recommendations

Make sure all your cross-sells and upsells land in the cart with AI that adapts to each shopper — from “compatible with” items to pricier picks in their favorite color that boost AOV.

Use Case

Turn more searches into sales

From tech savvy shoppers after a specific Motherboard to newbies needing a lightweight laptop for writing, every shopper finds what they want fast with search that understands intent.

What makes us different?

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Custom-fit

Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

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Proven tech, built in-house

Built for eCommerce, our intuitive UI lets you easily control campaigns and rules while reaping the rewards of AI automation and trend detection.

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Fast-learning AI

Our AI learns faster with less data, personalizes the whole experience even for new visitors and highlights new or niche items other engines ignore.

Core capabilities

The consumer electronics market is set to reach $1.78 trillion by 2030. With our AI-enhanced search and product discovery tools, you can claim a bigger share. Let’s smooth the path to purchase, wow your customers and grow your business.

Search and Product Discovery

Electronics shoppers know what they want. Now, your shop can find it fast — with a blend of keyword and vector search. Whether it’s “iPhone 16 128 GB Black,” “powerful blender for making nut butter” or even multilingual and misspelled queries, every customer finds the right item on the first try.

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Search and Product Discovery
Personalization

Make every shopper feel like a VIP by personalizing their journey from the first visit. Our AI shapes results and recommendations to each customer’s preferences and real-time intent. So, if they browse TVs and then search for “Samsung,” they’ll see Samsung TVs with their preferred specs straight away. All automatic, scalable and GDPR-friendly.

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Recommendations

No more generic recommendations. Inspire and excite shoppers with cross- and upsells that understand what they really want and match what’s in the cart. A stylish case for their laptop. A special lens for their camera. Or a higher-value fridge with a better energy rating. Let AI do the hard work or easily set rules to sync with your strategy.

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Recommendations
Merchandising

Captivate, convert and keep customers coming back with code-free merchandising. From branded landing pages to smart SEA, everything is easy. Spotlight the hottest tech with AI trend detection, guide indecisive customers with AI product advisors and display how-to videos straight from the search.

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Merchandising
Geo

Boost offline and online sales by tailoring the entire buying experience to location. Craft hyper-targeted campaigns, spotlight exclusive local offers and let customers choose where, how and when to get their goods, from home delivery and lockers to curbside pickup and more.

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What our customers say

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  • B2C
  • Consumer electronics
Higher revenue and happier customers at RE-IN
“Our conversion rate increased by almost 10% and we were able to increase our revenue. We are especially happy about the higher customer satisfaction since the go-live. Our customers immediately noticed that we optimized the search.” - Patricia Zwack, Onsite Search Expert
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  • B2B
  • B2C
  • Consumer electronics
Conns Cameras boosts revenue by 59%
"“It’s been brilliant, especially the customer care and the assistance from FactFinder – Stuart and Holly are much more hands-on than what we had before. It’s much better value and it really works.” - Gareth Craig, IT & Communications Manager
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  • B2C
  • Consumer electronics
Elkjop levels up its omnichannel customer experience
“The implementation of FactFinder was very fast and fulfilled our business requirements for search and merchandising capabilities across all channels and touchpoints.”- Egil Grønn, eCommerce System Manager
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Trusted by 2,000+ online shops worldwide

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Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Product Discovery

AI enhanced search and product discovery that helps people find the right products faster.

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Personalization

Tailored experiences that match real-time search intent, even for new customers.

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Merchandising

From AI advisors and trend detection to content-rich search and SEA, bring shopping journeys to life and boost sales fast.

Learn more

Frequently asked questions

What does FactFinder cost?

FactFinder uses a clear and flexible pricing model. Costs depend on three things:

  • Your expected number of searches
  • The number of channels you operate
  • The modules you want to include, such as personalization, vector search or recommendations

This way, you get full control over your investment and only pay for what adds value to your business. Get in touch for a free demo and a quote.

How can FactFinder be integrated into my online shop?

You can choose from three easy integration options:

  • API for full control and custom setup
  • WebComponents for quick UI integration with built-in result display
  • Connectors for fast data export and front-end setup

Each option fits different needs, so you can pick what works best for your shop. Visit our integration page to learn more.

What support does FactFinder offer?

We understand that every eCommerce business has a different set up, so we tailor the solution to your needs. Each customer has a dedicated Customer Success Manager to help you get the most out of the platform. You’ll also have access to a library of training materials, plus hands-on support with active business monitoring, one-to-one guidance and quarterly business reviews.