Convenience in food & beverage retail

Proven strategies to deliver hyper-personalized experiences customers crave

The European online grocery market is expected to reach €384 billion by 2032, presenting retailers with significant opportunities. However, with high price sensitivity, retailers can’t rely solely on discounts or product variety to secure loyalty. Instead, 40% of shoppers are willing to pay more for personalized experiences and 44% remain loyal to brands that deliver them.

AI-driven strategies are the solution, providing:

• Real-time personalized search
• Seamless online and physical store integration
• Intuitive reordering

This guide walks decision-makers through these strategies, with insights from Spar, Netto, Flaschenpost and KASTNER to enhance convenience and drive revenue.