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FactFinder Acquires Real-Time AI-Personalization Vendor Loop54

Europe’s leading search & merch solution adds Nordic’s leading 1-to-1 personalization technology to its portfolio.


(Pforzheim / Stockholm / Hamburg, October 20, 2021) - FactFinder announced today that it is acquiring Loop54, making it one of the first major consolidations of leading e-commerce SaaS solutions in search, merch and personalization. The merging of their proprietary algorithms will enable FactFinder customers to provide digital experiences that are unlike any other on the market and further expand FactFinder's international presence.

The acquisition accelerates innovation in e-commerce solutions for FactFinder customers and partners, giving them access to the latest developments in Machine Learning and Artificial Intelligence and providing them with a continued competitive edge. Integrating Loop54’s artificial neural network into FactFinder will advance the quality of product discovery in online shops, delivering unique and responsive results with minimal data requirements.

Thanks to an intuitive backend designed for business users, everyone on the e-commerce team will have the power to implement changes on their own without tying up valuable IT resources. And with the help of AI and ML, optimized search and personalization run out-of-the-box giving the perfect balance of automation and control. This union of market-leading technologies provides brands, retailers and partners with the best and smartest tools to grow their businesses.

Emile Bloemen, CEO of FactFinder, emphasizes: "With the expertise and unique approach that our new colleagues at Loop54 bring to the table, we will significantly expand our market leadership and push the bounds of what is possible in e-commerce. I was really impressed by Loop54’s real-time personalization technology, especially paired with the small amount of data that it requires. Considering their large market share in Scandinavia and our cultural fit of passionate, professional and personable people, we knew it’d be the perfect match for FactFinder.”

Robin Mellstrand, CEO and co-founder of Loop54, describes: "Ten years ago, Mike Odin, Joel Kall and I had the idea to develop a personalized product search algorithm to improve relevance and speed in online shopping based on AI. Today, we are the only provider in the market to offer one-to-one personalization in product search with such high performance, ultimately solving a key challenge in online customer experiences. Our driving force remains expanding this innovation across e-commerce businesses worldwide. By uniting with FactFinder, we are able to expand our innovation potential as well as reach a broader customer audience with FactFinder’s leading position in the DACH region. That's why this acquisition is very important and exciting for us."

In the spring of 2021, FACT-Finder announced their new entrepreneurial partnership with GENUI, a Hamburg-based investment company. Boris Klenk, Investment Director at GENUI, remarks: "With the acquisition of Loop54, we are not only strengthening the core offering of both companies but are also taking a big step to further scaling international growth."

About FactFinder:

FactFinder is the European leader in product discovery and search for eCommerce. With Authentic Intelligence, the combination of artificial and human intelligence, FactFinder understands each shopper's intent from the first click - and can increase conversion rates and sales by more than 30 percent. For over two decades, FactFinder has powered billions of eCommerce searches for thousands of B2B and B2C brands including Intersport, White Stuff, OBI, Stihl and MyTheresa. Every day, millions of shoppers find what they're looking for with FactFinder - fast and personalized. More info under www.fact-finder.com

For press inquiries:

Dr. Burkhard Schäfer, Press Officer

Tel. +49 (0)7231 / 12597-201

E-mail: bs@fact-finder.com